Full Report
When it comes to breaches, it’s hard to find a silver lining when the end result is customer down time, data theft, or damaged reputations. For Managed Service Providers with tens to hundreds (or even thousands) of clients, the stakes are even higher. In this MSP Moment, we’re highlighting how NTConnections, a Washington DC based MSP, responded to a database outage which quickly escalated into an incident response effort.